Terms and Conditions

    Last updated: February 2025

Please read these Terms and Conditions carefully before using the Review My Contract service at reviewmycontract.co.uk.
By uploading a contract or making a payment, you agree to be bound by these terms. By using the service you also agree to our Privacy Policy.

If you do not agree, please do not use the service.

These terms constitute a legally binding agreement between you and Review My Contract (reviewmycontract.co.uk) regarding your use of our service.

1. The Service

Review My Contract ("we", "us", "our") provides an educational contract review service. We use technology to produce plain-English explanations of contract wording. Our output is:

  • For information and education only
  • Not legal advice and not a substitute for a qualified solicitor
  • Focused on helping you understand what your contract says, not on advising you what to do

We do not advise you on your legal rights, whether to sign, or how to negotiate. For legal advice you must consult a qualified lawyer.

2. Use of the Service

You may use the service only:

  • For your own personal or business contracts
  • In accordance with these terms and with applicable law

You may use the review for your own internal personal or business purposes, but not for resale or as part of a legal advice service.

You must not:

  • Upload documents you do not have the right to use
  • Upload documents that contain illegal or infringing content
  • Use the service to obtain or resell something that could be considered legal advice
  • Attempt to reverse-engineer, overload, or misuse our systems
  • Use automated means (e.g. bots or scrapers) to access the service
  • Upload malware, viruses, or other harmful content
  • Upload content that violates the privacy rights of others, confidential information you are not authorised to share, personal information of minors, or sexually explicit or similarly harmful content

We may suspend or refuse access if we reasonably believe you have breached these terms. We may also take other action we consider appropriate, including removal of violating content, and we may report to relevant authorities or take legal action where required by law.

3. Payment

Payment is due before you receive your review. The current price for one contract review is £29.00 (including VAT where applicable). Prices may change; the price shown at checkout is the price you pay.

Payments are processed securely by Stripe. We do not store your full card details. By paying, you confirm that you are authorised to use the payment method and that the information you provide is accurate.

By completing your purchase, you expressly request that the service begins immediately and acknowledge that you waive your statutory right to cancel once the review has been delivered.

4. Refund Policy

If you are not satisfied with the service, you may request a refund subject to the following:

  • Refund amount: We will refund £25.00. A £4.00 processing fee is retained to cover payment and handling costs.
  • Time limit: Refund requests must be made within 7 days of the date of purchase. Requests made after this window cannot be accepted.
  • Processing: Once a refund is approved, it is typically paid to the original payment method within 5–7 business days.
  • Limit: We allow a maximum of two refunds per customer per 12 months. Further refund requests within that period may be declined.

To request a refund, contact us using the details at the end of these terms. We may ask for your order or payment reference.

5. Service Availability

We aim to provide a reliable service but do not guarantee uninterrupted or error-free access. We may suspend the service for maintenance, security updates, or other operational reasons, including scheduled maintenance, emergency repairs, investigation of security incidents, or technical issues beyond our control.

We may change the service, features, or pricing for future purchases, and will give reasonable notice of material changes where possible. Any price change applies only to future purchases, not to reviews you have already paid for.

6. Limitation of Liability

The service is provided on an informational basis and without warranties as to suitability for your specific circumstances. The service is provided "as available" and we do not warrant that it will be uninterrupted or error-free. We do not provide legal, financial, tax, or other professional advice.

We do not guarantee that the explanations are complete, accurate, or suitable for your situation. AI-generated explanations may contain errors or omissions; explanations are general summaries, not comprehensive analysis, and important details may be missed or mischaracterised. You are responsible for reading your contract, verifying important points (including critical information such as dates, amounts and deadlines), making your own informed decisions, and seeking professional advice where needed. For important matters, always consult a qualified professional in the relevant field. You use the output at your own risk.

We are not liable for any loss or damage (including indirect, incidental, consequential, or financial loss) arising from your use of the service or reliance on the review, including any decision you make to sign or not sign a contract. Our total liability to you in connection with the service shall not exceed the amount you paid for the review in question. This limitation applies even if we were advised of the possibility of such damages or if the remedy fails its essential purpose. In jurisdictions that do not allow certain limitations, our liability is limited to the maximum extent permitted by law.

Nothing in these terms excludes or limits our liability for death or personal injury caused by our negligence, fraud, or any other liability that cannot be excluded or limited by law.

7. Your Document and Privacy

You retain ownership of any document you upload. We do not claim ownership of your uploaded content. We process it only to provide the review. We treat your document as confidential and do not use it to train AI or share it with third parties for marketing. For more detail on how we handle personal data, see our Privacy Policy or contact us.

We accept PDF and plain text files only. Files are processed solely to provide the review and deleted shortly after processing, subject to limited technical backups.

8. Intellectual Property

The Review My Contract website, branding, and the structure and format of our reviews are our intellectual property. You may not copy, scrape, or reuse them for commercial purposes without our written permission. By uploading a document, you grant us a limited licence to process and transmit it only as needed to provide the review; this licence ends when the review has been provided and we have deleted your file. You may keep and use the review we generate for you for your own purposes. You may not present the review as your own original work or resell it as part of a competing service.

9. Changes to These Terms

We may update these Terms and Conditions from time to time. The "Last updated" date at the top of this page will be revised when we do. Changes take effect when posted unless we state otherwise. For material changes we will give reasonable notice, for example by a notice on the website or by email where appropriate. Continued use of the service after changes are published means you accept the updated terms. If you do not agree, you should stop using the service.

10. Disputes and General

If you have a dispute with us, please contact us first using the details below so we can try to resolve it informally. Any claim must be brought within one year of the date you first became aware (or ought reasonably to have become aware) of the grounds for the claim, or it will be time-barred. Claims must be brought on an individual basis only, and not as part of any collective or representative proceeding.

These terms are governed by the laws of England and Wales. Any dispute is subject to the exclusive jurisdiction of the courts of England and Wales.

If any part of these terms is held to be invalid or unenforceable, the rest shall remain in effect.

We may assign or transfer our rights under these terms. You may not assign your rights without our written consent.

11. Contact

For refunds, questions about these terms, or the service, contact us:

We aim to respond within 48 hours.